Patients and Visitors
- Patient Information
- Health Clinic Patient Portal
- Uninsured Patients
- Financial Assistance
- Medical Records
- Health Research
- Visitor Information
- Notice of Privacy Practices
- Map and Directions
- Mt. San Rafael Hospital Gift Shop
- Volunteer Opportunities
- Patient and Family Advisory Committee
- Testimonials/Patient Comment Corner
- Medical Aid in Dying
- Price Transparency
- Health Insurance Marketplace
- Covid-19 Updates
- No Surprises Act
Visitors can be good medicine for patients. Family members and friends are welcome to visit; however, please know patient care is our primary concern at Mt. San Rafael Hospital. And, in order to enhance the quality of care, please be sure to adhere to regular visiting hours - 8 a.m. to 8 p.m. daily.
Visiting RegulationsFollowing are general guidelines for visitors:
Mt. San Rafael Hospital allows tobacco products ONLY in the designated area; located out the west doors of the main lobby on the cafeteria deck. There is a smoking gazebo located in this area. This policy applies to all tobacco products including cigarettes, cigars, pipes, herbal tobacco products, and chewing tobacco.
Visitors must dress appropriately and must wear shirts and shoes at all times.
No more than two (2) visitors are allowed at the bedside at one time. Visitors in semi-private rooms should be considerate of both patients.
People with colds, sore throats, or any contagious diseases should not visit patients.
Visits should be kept short.
Visitors should maintain a quiet environment and avoid unnecessary noise.
Visitors may be asked to leave the room during tests, treatments, or when the doctor or nurse needs to see the patient.